Just to update you all: the USPS have finally paid outTom's insurance claim - and for the full value of the instrument, not just repair costs. So I now have $250 with which to pay for a repair that should only cost $50 or so. Not a bad result in the end!
Foggers, yes, Tom is pursuing a claim with the USPS.
Geekling - yes, I bet your boyfriend forgot to add $5.00 for strap buttons. I wish I'd made that mistake!
Incidentally, I was so taken with Grape when you first posted pics that I contacted Tom and asked if he still had any purpleheart. (My order was already with him at that stage, and he was about to start work on my instrument.) Alas, the answer was no; you must have got the last of it!
johnp. I totally agree, (just going on photograpic evidence) It looks almost as if the strap button is offering some sort of leverage forcing the timber apart. I may be seeing it wrong, but the l.h piece appears to have moved 'back' into a different vertical plane than that of the timber to the right?
'Ow you doin johnk (fancy making your flute accompanist play in another room, tut tut !)
Hi John Henry,
I see you have already picked up on exactly the same points, I would expect that though
Just noticed there is a bridging piece to strengthen the cross grain cap, but the glue has failed on this piece.
The crack appears to run from the edge of the button starting the crack and the glue joint giving it an exit point. Stress will always search out the weak spots.
Maybe I'm trying to get too much out of one photo, I've been known to do that before.
Great shame.It has all the appearence of being knocked on the strap button.Very difficult to see from one photo, but the button looks out of line, though this may be because of the crack. Did it fail because of a weakness where the button is screwed in. I would have liked to see the end capping with the grain running at 90 degrees to what is shown.
Disappointing for you tho' magictime! Just looking at the pic the thought crossed my mind that the positioning of a strap button tight against that short cross grain could be something that owners of any dulcimer might take notice of ? I have seen a couple of incidence's of damage resulting from the parking of a capo and some sort of a 'fall', or knock, pays to be aware of these things.
John, it was shipped ina softcase, in a cardboard box,surrounded by loose foam padding. All I can think is thatthe headstock endof the dulcimer managed to 'escape' the padding and get up against the end of the box, where it received some sort of serious impact. (There is a small area of damage on the box that would seem to fit that theory.) Just one of those chance events I guess - I wouldn't worry too much about your McSpadden. Fingers crossed anyway though!
I hope that it all gets sorted to everyone's satisfaction. How was it shipped/packed? I am expecting a my ebay McSpadden soon, it's had to come a long way, fingers crossed
My Yocky electric finally arrived today, and... well, see for yourselves. Just waiting to see what happens with Tom's insurance claim now.